Una queja es un regalo utilizar el feedback de los clientes como arma estratégica
| Main Author: | |
|---|---|
| Other Authors: | , |
| Format: | Book |
| Language: | Castellano |
| Published: |
Barcelona :
Gestión 2000
1999
|
| Edition: | 2a ed |
| Subjects: | |
| See on Universidad de Navarra: | https://unika.unav.edu/discovery/fulldisplay?docid=alma991009011479708016&context=L&vid=34UNAV_INST:VU1&search_scope=34UNAV_TODO&tab=34UNAV_TODO&lang=es |
| Item Description: | Traducción de: A complaint is a gift |
|---|---|
| Physical Description: | 195 p. ; 23 cm |
| ISBN: | 9788480883870 |
