How to measure customer satisfaction
| Main Author: | |
|---|---|
| Other Authors: | , |
| Format: | Book |
| Language: | Inglés |
| Published: |
Aldershot :
Gower
2003.
|
| Edition: | 2nd ed |
| Subjects: | |
| See on Universidad de Navarra: | https://unika.unav.edu/discovery/fulldisplay?docid=alma991007552049708016&context=L&vid=34UNAV_INST:VU1&search_scope=34UNAV_TODO&tab=34UNAV_TODO&lang=es |
| Physical Description: | viii, 151 p. : il. ; 25 cm |
|---|---|
| Bibliography: | Includes bibliographical references (p. [145]) and index. |
| ISBN: | 9780566085956 |
