The ISO 9000 Family global management standards

ISO 9000 users speak from experience on management commitment, metrics, customer focus, continual improvement, knowledge transfer, cost savings and the eight quality management principles.

Bibliographic Details
Corporate Author: Organización Internacional de Normalización (-)
Format: DVD
Language:Inglés
Published: Genève : ISO cop. 2008
Subjects:
See on Universidad de Navarra:https://unika.unav.edu/discovery/fulldisplay?docid=alma991005411929708016&context=L&vid=34UNAV_INST:VU1&search_scope=34UNAV_TODO&tab=34UNAV_TODO&lang=es
Description
Summary:ISO 9000 users speak from experience on management commitment, metrics, customer focus, continual improvement, knowledge transfer, cost savings and the eight quality management principles.
Physical Description:1 DVD (ca. 8 min) : son., col. ; 12 cm
ISBN:9789267104851