The ISO 9000 Family global management standards

ISO 9000 users speak from experience on management commitment, metrics, customer focus, continual improvement, knowledge transfer, cost savings and the eight quality management principles.

Detalles Bibliográficos
Autor Corporativo: Organización Internacional de Normalización (-)
Formato: DVD
Idioma:Inglés
Publicado: Genève : ISO cop. 2008
Materias:
Ver en Universidad de Navarra:https://unika.unav.edu/discovery/fulldisplay?docid=alma991005411929708016&context=L&vid=34UNAV_INST:VU1&search_scope=34UNAV_TODO&tab=34UNAV_TODO&lang=es
Descripción
Sumario:ISO 9000 users speak from experience on management commitment, metrics, customer focus, continual improvement, knowledge transfer, cost savings and the eight quality management principles.
Descripción Física:1 DVD (ca. 8 min) : son., col. ; 12 cm
ISBN:9789267104851