Up the loyalty ladder turning sometime customers into full-time advocates of your business
| Autor principal: | |
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| Otros Autores: | |
| Formato: | Libro |
| Idioma: | Inglés |
| Publicado: |
New York :
HarperBusiness
1995
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| Edición: | 1st ed |
| Materias: | |
| Ver en Universidad de Navarra: | https://unika.unav.edu/discovery/fulldisplay?docid=alma991004280399708016&context=L&vid=34UNAV_INST:VU1&search_scope=34UNAV_TODO&tab=34UNAV_TODO&lang=es |
| Notas: | Includes index |
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| Descripción Física: | xiv, 289 p. ; 25 cm |
| ISBN: | 9780887307256 |
