APA (7th ed.) Citation

Wexler, P. S., Adams, W., & Bohn, E. (1996). The quest for quality: Prescriptions for service excellence. St. Martin's Press.

Chicago Style (17th ed.) Citation

Wexler, Phillip S., W.A Adams, and Emil Bohn. The Quest for Quality: Prescriptions for Service Excellence. New York: St. Martin's Press, 1996.

MLA (9th ed.) Citation

Wexler, Phillip S., et al. The Quest for Quality: Prescriptions for Service Excellence. St. Martin's Press, 1996.