What customers value most how to achieve business transformation by focusing on processes that touch your customers
| Autor principal: | |
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| Formato: | Libro |
| Idioma: | Inglés |
| Publicado: |
Toronto, [etc.] :
Wiley & Sons
1995
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| Materias: | |
| Ver en Universidad de Navarra: | https://unika.unav.edu/discovery/fulldisplay?docid=alma991003811029708016&context=L&vid=34UNAV_INST:VU1&search_scope=34UNAV_TODO&tab=34UNAV_TODO&lang=es |
| Descripción Física: | XVI, 304 p. ; 24 cm |
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| ISBN: | 9780471641230 |
