Service operations management Improving service delivery
| Main Author: | |
|---|---|
| Other Authors: | , |
| Format: | Book |
| Language: | Inglés |
| Published: |
London [etc.] :
Pearson
2012
|
| Edition: | 4o ed |
| Subjects: | |
| See on Universidad de Navarra: | https://unika.unav.edu/discovery/fulldisplay?docid=alma991001730129708016&context=L&vid=34UNAV_INST:VU1&search_scope=34UNAV_TODO&tab=34UNAV_TODO&lang=es |
| Physical Description: | xvi, 552 p. : il. col., tab. ; 25 cm |
|---|---|
| Bibliography: | Incluye referencias bibliográficas e índices |
| ISBN: | 9780273740483 |
