De la calidad de servicio a la fidelidad del cliente
| Main Author: | |
|---|---|
| Format: | Book |
| Language: | Castellano |
| Published: |
Madrid :
ESIC
2004
|
| Edition: | 1a ed |
| Series: | Libros profesionales de empresa
|
| Subjects: | |
| See on Universidad de Navarra: | https://unika.unav.edu/discovery/fulldisplay?docid=alma991001324219708016&context=L&vid=34UNAV_INST:VU1&search_scope=34UNAV_TODO&tab=34UNAV_TODO&lang=es |
| Physical Description: | XIV, 171 p. : gráf. ; 23 cm |
|---|---|
| Bibliography: | Incluye referencias bibliográficas (p. 168-171) |
| ISBN: | 9788473563710 |
