APA (7th ed.) Citation

Schuman, S. (2010). The handbook for working with difficult groups: How they are difficult, why they are difficult and what you can do about it. Jossey-Bass.

Chicago Style (17th ed.) Citation

Schuman, Sandy. The Handbook for Working with Difficult Groups: How They Are Difficult, Why They Are Difficult and What You Can Do About It. San Francisco: Jossey-Bass, 2010.

MLA (9th ed.) Citation

Schuman, Sandy. The Handbook for Working with Difficult Groups: How They Are Difficult, Why They Are Difficult and What You Can Do About It. Jossey-Bass, 2010.