Achieving quality in financial service organizations how to identify and satisfy customer expectations

Bibliographic Details
Main Author: Grasing, Robert E (Author)
Other Authors: Hessick, Michael H (coa)
Format: Book
Language:Inglés
Published: New York [etc.] Quorum 1988
Subjects:
See on Universidad Loyola - Universidad Loyola Granada:https://colectivo.uloyola.es/Record/39198
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Description
Physical Description:VIII, 252 p. ; 24 cm
ISBN:9780899302300