Economic consequences of providing quality and customer satisfaction

Bibliographic Details
Main Author: Anderson, Eugene W. (-)
Corporate Author: Marketing Science Institute (-)
Other Authors: Fornell, Claes, Lehmann, Donald R.
Format: Book
Language:Inglés
Published: Cambridge, Massachusetts : Marketing Science Institute 1993.
Series:Report (Marketing Science Institute) ; 93,112.
Subjects:
See on Universidad de Deusto:https://oceano.biblioteca.deusto.es/primo-explore/search?query=any,contains,991005838099703351&tab=default_tab&search_scope=deusto_alma&vid=deusto
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Description
Item Description:En la port.: Working Paper
Physical Description:31 p. ; 28 cm
Bibliography:Bibliogr.: p. 29-31