Alcanzando la excelencia mediante el servicio al cliente

Bibliographic Details
Main Author: Tschohl, John (-)
Other Authors: Soriano Soriano, José Ramón de
Format: Book
Language:Castellano
Published: Madrid : Díaz de Santos 1994.
Subjects:
See on Universidad de Deusto:https://oceano.biblioteca.deusto.es/primo-explore/search?query=any,contains,991005672049703351&tab=default_tab&search_scope=deusto_alma&vid=deusto
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Description
Item Description:Indice
Traducción de: Achieving excellence through customer service
Physical Description:XIII, 406 p. ; 22 cm
ISBN:9788479781514