Cita APA (7a ed.)

American Mathematical Society, McDonald, D. R., & Turner, S. R. E. (2000). Analysis of communication networks: Call centres, traffic, and performance. American Mathematical Society.

Cita Chicago Style (17a ed.)

American Mathematical Society, David R. McDonald, y Stephen R. E. Turner. Analysis of Communication Networks: Call Centres, Traffic, and Performance. Providence, Rhode Island: American Mathematical Society, 2000.

Cita MLA (9a ed.)

American Mathematical Society, et al. Analysis of Communication Networks: Call Centres, Traffic, and Performance. American Mathematical Society, 2000.