Analysis of communication networks call centres, traffic, and performance

Bibliographic Details
Corporate Author: American Mathematical Society (-)
Other Authors: McDonald, David R., 1947- (-), Turner, Stephen R. E. (Stephen Robert Edward), 1970-
Format: Book
Language:Inglés
Published: Providence, Rhode Island : American Mathematical Society 2000.
Series:Fields Institute Communications ; 28
Subjects:
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Description
Physical Description:VIII, 200 p. : il. ; 27 cm
Bibliography:Bibliogr.
ISBN:9780821819913