Qué hacer realmente para atraer, deleitar y retener clientes el guru de la calidad total del servicio relata sus experiencias y anticipa el futuro
| Main Author: | |
|---|---|
| Format: | Book |
| Language: | Castellano |
| Published: |
Barcelona [etc.] :
Granica
1994.
|
| Series: | Management (Granica)
|
| Subjects: | |
| See on Universidad de Deusto: | https://oceano.biblioteca.deusto.es/primo-explore/search?query=any,contains,991003399839703351&tab=default_tab&search_scope=deusto_alma&vid=deusto |
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| Item Description: | Indice |
|---|---|
| Physical Description: | 397 p. ; 22 cm |
| ISBN: | 9789506412258 |
