Una queja es un regalo utilizar el feedback de los clientes como arma estratégica
| Main Author: | |
|---|---|
| Other Authors: | |
| Format: | Book |
| Language: | Castellano |
| Published: |
Barcelona :
Gestión 2000
1999.
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| Edition: | 2. ed |
| Subjects: | |
| See on Universidad de Deusto: | https://oceano.biblioteca.deusto.es/primo-explore/search?query=any,contains,991002684049703351&tab=default_tab&search_scope=deusto_alma&vid=deusto |
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| Physical Description: | 195 p. ; 23 cm |
|---|---|
| ISBN: | 9788480883870 |
