A dynamic model of customers' usage of services usage as an antecedent and consequence of satisfaction
| Main Author: | |
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| Corporate Author: | |
| Other Authors: | |
| Format: | Book |
| Language: | Inglés |
| Published: |
Cambridge, Massachusetts :
Marketing Science Institute
1998.
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| Series: | Report (Marketing Science Institute) ;
98,106. |
| Subjects: | |
| See on Universidad de Deusto: | https://oceano.biblioteca.deusto.es/primo-explore/search?query=any,contains,991002615129703351&tab=default_tab&search_scope=deusto_alma&vid=deusto |
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| Item Description: | En la port.: Working Paper |
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| Physical Description: | VI, 42 p. : il. ; 28cm |
| Bibliography: | Bibliogr.: p. 39-42 |
