Assessing the impact of marketing service quality gaps on satisfaction, dependence and future intentions : an empirical investigacion in a channel of distribution

Assessing the impact of marketing service quality gaps on satisfaction, dependence and future intentions an empirical investigacion in a channel of distribution

Bibliographic Details
Main Author: Tarasingh, Pola Singh (-)
Format: Thesis
Language:Inglés
Published: Ann Arbor : University Microfilms International 1993.
Subjects:
Canal de distribución > tesis doctorales.
Calidad de servicios > tesis doctorales.
See on Universidad de Deusto:https://oceano.biblioteca.deusto.es/primo-explore/search?query=any,contains,991002069959703351&tab=default_tab&search_scope=deusto_alma&vid=deusto
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Description
Physical Description:XII, 219 p. ; 22 cm
Bibliography:Bibliogr.: p. 184-196

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