Seeing the voice of the customer the Zaltman Metaphor Elicitation Technique

Bibliographic Details
Main Author: Zaltman, Gerald (-)
Corporate Author: Marketing Science Institute (-)
Other Authors: Higie, Robin A.
Format: Book
Language:Inglés
Published: Cambridge, Massachusetts : Marketing Science Institute 1993.
Series:Report (Marketing Science Institute) ; 93,114.
Subjects:
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Description
Item Description:En la port.: Working Paper
Physical Description:43 p. : il. ; 28 cm
Bibliography:Bibliogr.: p. 38-43