Selling in customer service integrating and coordinating service and selling

Despite the fact that there are many books on service improvement and many related to selling skills worldwide, there are few books on how service and selling are integrated and coordinated.

Bibliographic Details
Other Authors: Cai, Leon, author (author)
Format: eBook
Language:Inglés
Published: New York, NY : Routledge 2025.
Edition:[First edition]
Subjects:
See on Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009869114306719
Description
Summary:Despite the fact that there are many books on service improvement and many related to selling skills worldwide, there are few books on how service and selling are integrated and coordinated.
Item Description:Includes index.
Physical Description:1 online resource (186 pages) : illustrations
ISBN:9781040098608
9781032644066
9781040098592