Selling in customer service integrating and coordinating service and selling

Despite the fact that there are many books on service improvement and many related to selling skills worldwide, there are few books on how service and selling are integrated and coordinated.

Detalles Bibliográficos
Otros Autores: Cai, Leon, author (author)
Formato: Libro electrónico
Idioma:Inglés
Publicado: New York, NY : Routledge 2025.
Edición:[First edition]
Materias:
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009869114306719
Descripción
Sumario:Despite the fact that there are many books on service improvement and many related to selling skills worldwide, there are few books on how service and selling are integrated and coordinated.
Notas:Includes index.
Descripción Física:1 online resource (186 pages) : illustrations
ISBN:9781040098608
9781032644066
9781040098592