A new approach to cross-cultural people management people are people
"When managing cross-culturally in a polarized world, recognizing similarities and establishing common ground can be key to success. This book argues that despite differences in language, political systems, income levels, and other factors, people are people. There is no doubt that cultural dif...
| Otros Autores: | |
|---|---|
| Formato: | Libro electrónico |
| Idioma: | Inglés |
| Publicado: |
New York, NY :
Routledge
[2023]
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| Materias: | |
| Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009869107306719 |
Tabla de Contenidos:
- Cover
- Half Title
- Title Page
- Copyright Page
- Table of Contents
- Chapter 1 People Really Are People
- What Motivates People Across Cultures?
- What De-Motivates People Across Cultures?
- How Do You Create Trust Between Two People From the Same Or Different Cultures?
- How Important Is It to Show Respect for People in Different Cultures?
- How Do You Demonstrate Fairness in the Way You Deal With People?
- Do People See Honesty/integrity the Same Across Cultures, Or Are There Differences?
- Is Being Forward-Looking Or Planning Ahead Important in a Culture Or Not?
- What Are the Reasons That People Work?
- Conclusions
- References
- Chapter 2 What Motivates People?
- Praise
- Money/compensation
- Sense of Purpose
- Recognition
- Job Stability
- Interesting, Challenging Work
- Opportunity for Development
- Autonomy
- Fun
- Keeping People in a Post-Covid World
- Conclusions
- References
- Chapter 3 What De-Motivates People?
- Criticism for Mistakes Or for Doing a Bad Job
- Overwork/underpayment
- Lack of Purpose Or Disorganization
- Ignoring Achievements and Also Ignoring Poor Performance
- Uncertainty
- Lack of Opportunity for Development
- My Boss Is a Jerk - Poor Management Style
- Red Tape and Unnecessary Rules
- Lack of Empowerment
- Poor Communication
- Summing Up
- Note
- References
- Chapter 4 Trust
- How Do You Create Trust Between People?
- Demonstrate Your Own Trust
- Be Honest
- Admit Mistakes
- Be Transparent in Decision-Making
- Give Them Opportunity to Work Without Supervision - Demonstrate Trust
- Meals and Entertainment Together
- Spending Time Together
- Make People Feel Like Contributors
- Give Them the Opportunity to Learn
- Communicate Effectively and Be Consistent
- Listen!
- Take Responsibility for Failures
- Build Trust Gradually.
- Stress Is Lower in High-Trust Organizations
- Building Business Relationships Requires Trust: How Do You Get There?
- Notes
- References
- Chapter 5 Respect and Self-Esteem
- Respect
- Personal ('owed') Respect
- Performance ('earned') Respect
- Respect for Position
- Respect Following Social Norms
- Self-esteem
- Creating an Environment to Increase Employee Self-Esteem
- Conclusions
- Note
- References
- Chapter 6 Fairness
- Three Broad Areas of Fairness in Business
- Process/procedural Fairness
- Outcome Fairness
- Approach Or Goal Fairness
- Implementation of a Fair Evaluation Process
- Views of Fairness Across Countries
- Conclusions
- Notes
- References
- Chapter 7 How Important Is Integrity in Business?
- Introduction
- How Do You Define Integrity?
- Integrity in Business
- White Lies About the Business
- White Lies About People
- Ethics in Decision-Making
- Does Honesty Pay?
- What About Corruption?
- Do People From Different Cultures See Corruption Differently?
- Conclusions
- References
- Chapter 8 Planning, Looking Forward
- Introduction
- Is Forward-Looking Behavior Important to Your Organization?
- How Do People Demonstrate Forward-Looking Behavior in an Organization?
- How Can a Leader Increase the Forward-Looking Behavior of Employees?
- Is Planning Ahead Important for People in Your Organization? How? Why?
- Is Forward-Looking Behavior Stymied By Uncontrollable Conditions?
- Can You Measure Forward-Looking Behavior?
- How Far Forward Should You Look?
- Conclusions
- Note
- References
- Chapter 9 Why Do People Work?
- How Important Is Meeting Basic Needs?
- Are People Working to Maximize Their Incomes?
- Is the 'Work/life Balance' Really an Issue in Your Organization?
- Why Do People Work?
- Did this Change During and After the Covid-19 Pandemic?
- Work Attitudes of Millennials.
- Do People Around the World Care About Sustainable Development Goals (SDGs)?
- Conclusions
- References
- Chapter 10 Conclusions
- Introduction
- Review of Findings
- Additional Areas for Executives and Managers to Consider for Improving Organizational Performance
- Note
- Index.
