Getting naked a business fable about shedding the three fears that sabotage client loyalty
Another extraordinary business fable from the New York Times bestselling author Patrick Lencioni Written in the same dynamic style as his previous bestsellers including The Five Dysfunctions of a Team, Lencioni illustrates the principles of inspiring client loyalty through a fascinating business fab...
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| Formato: | Libro electrónico |
| Idioma: | Inglés |
| Publicado: |
San Francisco, CA :
Jossey-Bass
c2010.
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| Edición: | 1st ed |
| Colección: | J-B Lencioni Series
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| Materias: | |
| Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009849106306719 |
Tabla de Contenidos:
- Getting Naked: A Business Fable About Shedding the Three Fears That Sabotage Client Loyalty; CONTENTS; INTRODUCTION; The Fable; Part One: Theory; ENEMIES; ME; HORRIBLE PROMOTION; ACCELERATION; BAND-AIDS; Part Two: Practice; CONTACT; Q & A; BRASS TACKS; DISCOVERY; GASOLINE ON A FIRE; BACKLASH; DEBRIEF; MESSINESS; SHOW; TELL; RECOVERY; ANTICIPATION; REENTRY; ADVICE; Part Three: Research; EXPOSURE THERAPY; GIVE AWAY; CONSISTENCY; SPEED READING; DANGER; DIGESTION; COUNSEL; ENDURANCE; TEST RUN; HUMILITY; SWALLOWING MEDICINE; PREPARING THE WITNESS; Part Four: Testimony; TRIAL; OFFENSE
- NO HOLDS BARREDSUCKER PUNCH; DELIBERATION; CROSS-EXAMINATION; MAKING THE CASE; THE FIRST FEAR; THE SECOND FEAR; DECEPTION; FURTHER EXPLANATION; THE THIRD FEAR; DROPPING SHOES; GUT CHECK; ONWARD; The Model; THE ORIGINS OF GETTING NAKED; NAKED SERVICE DEFINED; SHEDDING THE THREE FEARS; BROADER APPLICATIONS OF NAKEDNESS; ACKNOWLEDGMENTS; ABOUT THE AUTHOR
