Getting naked a business fable about shedding the three fears that sabotage client loyalty
Another extraordinary business fable from the New York Times bestselling author Patrick Lencioni Written in the same dynamic style as his previous bestsellers including The Five Dysfunctions of a Team, Lencioni illustrates the principles of inspiring client loyalty through a fascinating business fab...
Autor principal: | |
---|---|
Formato: | Libro electrónico |
Idioma: | Inglés |
Publicado: |
San Francisco, CA :
Jossey-Bass
c2010.
|
Edición: | 1st ed |
Colección: | J-B Lencioni Series
|
Materias: | |
Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009849106306719 |
Sumario: | Another extraordinary business fable from the New York Times bestselling author Patrick Lencioni Written in the same dynamic style as his previous bestsellers including The Five Dysfunctions of a Team, Lencioni illustrates the principles of inspiring client loyalty through a fascinating business fable. He explains the theory of vulnerability in depth and presents concrete steps for putting it to work in any organization. The story follows a small consulting firm, Lighthouse Partners, which often beats out big-name competitors for top clients. One such competitor buys out |
---|---|
Notas: | Description based upon print version of record. |
Descripción Física: | 1 online resource (236 p.) |
ISBN: | 9780470597606 9781282482975 9786612482977 9780470597583 |