Harnessing grassroots automation with a modest amount of training, nontechnical employees can automate complex processes and generate significant value for their organizations

Companies are increasingly embracing the idea of helping nontechnical employees — those with deep business-area expertise — learn to automate mundane, repetitive, time-consuming processes through minimal training in low-code and no-code technologies. This article describes the benefits and challenge...

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Detalles Bibliográficos
Otros Autores: Barkin, Ian, author (author), Davenport, Thomas H., 1954- author
Formato: Libro electrónico
Idioma:Inglés
Publicado: [Cambridge, Massachusetts] : MIT Sloan Management Review 2023.
Edición:[First edition]
Materias:
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009823038806719
Descripción
Sumario:Companies are increasingly embracing the idea of helping nontechnical employees — those with deep business-area expertise — learn to automate mundane, repetitive, time-consuming processes through minimal training in low-code and no-code technologies. This article describes the benefits and challenges that six companies — AT&T, Dentsu, Johnson & Johnson, PwC, Voya Financial, and Wesco — experienced in their forays into the citizen automation movement.
Notas:"Reprint #65124."
Descripción Física:1 online resource (7 pages)