Are nonfinancial metrics good leading indicators of future financial performance? : it's become increasingly popular to use nonfinancial measures such as customer satisfaction in performance management frameworks and executive compensation schemes. But how well does that work?

Are nonfinancial metrics good leading indicators of future financial performance? it's become increasingly popular to use nonfinancial measures such as customer satisfaction in performance management frameworks and executive compensation schemes. But how well does that work?

Detalles Bibliográficos
Otros Autores: O'Connell, Vincent, author (author), O'Sullivan, Don, author
Formato: Libro electrónico
Idioma:Inglés
Publicado: [Place of publication not identified] : MIT Sloan Management Review [2016]
Materias:
Economic indicators.
Economic forecasting.
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009820501606719
Descripción
Notas:Date of publication suggested by the text.
"Reprint #57418."
Descripción Física:1 online resource (1 volume) : illustrations
Bibliografía:Includes bibliographical references.

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