Are nonfinancial metrics good leading indicators of future financial performance? : it's become increasingly popular to use nonfinancial measures such as customer satisfaction in performance management frameworks and executive compensation schemes. But how well does that work?

Are nonfinancial metrics good leading indicators of future financial performance? it's become increasingly popular to use nonfinancial measures such as customer satisfaction in performance management frameworks and executive compensation schemes. But how well does that work?

Bibliographic Details
Other Authors: O'Connell, Vincent, author (author), O'Sullivan, Don, author
Format: eBook
Language:Inglés
Published: [Place of publication not identified] : MIT Sloan Management Review [2016]
Subjects:
Economic indicators.
Economic forecasting.
See on Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009820501606719
Description
Item Description:Date of publication suggested by the text.
"Reprint #57418."
Physical Description:1 online resource (1 volume) : illustrations
Bibliography:Includes bibliographical references.

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