Leading through conflict how successful leaders transform differences into opportunities

Detalles Bibliográficos
Otros Autores: Gerzon, Mark, autor (autor)
Formato: Libro
Idioma:Inglés
Publicado: Boston, Massachusetts : Harvard Business School Press [2006]
Colección:Leadership for the common good
Materias:
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009804440006719
Tabla de Contenidos:
  • Conté: pt. I: Three faces of leadership. The demagogue ; The manager ; The mediator
  • pt. 2: Eight tools for the leader as mediator. Integral vision ; Systems thinking ; Presence ; Inquiry ; Conscious communication ; Dialogue ; Bridging ; Innovation
  • Conclusion: Transforming conflict into opportunity
  • Appendix: When conflict erupts : guidelines in times of crisis.