Conflict and crisis communication principles and practices
Conflict and crisis communication is the management of a critical incident which has the potential for resolution through successful negotiations. This can include negotiating with individuals in crisis, such as those threatening self-harm or taking individuals hostage as part of emotional expressio...
| Other Authors: | , , |
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| Format: | eBook |
| Language: | Inglés |
| Published: |
London ; New York, N.Y. :
Routledge
2011.
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| Edition: | 1st ed |
| Subjects: | |
| See on Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009798333406719 |
