Growing the productivity of government services
Productivity is essentially the ratio of an organization's outputs divided by its inputs. For many years it was treated as always being static in government agencies. In fact productivity in government services should be rising rapidly as a result of digital changes and new management approache...
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| Format: | eBook |
| Language: | Inglés |
| Published: |
Northampton, Mass. :
E. Elgar Pub
2013.
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| See on Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009740894206719 |
| Summary: | Productivity is essentially the ratio of an organization's outputs divided by its inputs. For many years it was treated as always being static in government agencies. In fact productivity in government services should be rising rapidly as a result of digital changes and new management approaches, and it has done so in some agencies. However, Dunleavy and Carrera show for the first time how complex are the factors affecting productivity growth in government organizations - especially management practices, use of IT, organizational culture, strategic mis-decisions and political and policy churn. |
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| Item Description: | Description based upon print version of record. |
| Physical Description: | 1 online resource (384 p.) |
| Bibliography: | Includes bibliographical references and index. |
| ISBN: | 9781283992589 9780857934994 |
