Sumario: | In the era of continuous changes in the internal organizational settings and external business environments, such as new regulations and business opportunities, modern enterprises are subject to extensive research and study. A challenge that is already characterized as the futuristic aspect of the 21st century enterprise is complexity and agility. With globalization of economy, business processes are scattered not only throughout the labyrinth of their own enterprise, but also across different enterprises, and far beyond the national boundaries. The growing phenomenon of business process outsourcing is an obvious manifestation of this trend. Increasing competition, customer demands, and emerging technologies also take their toll on modern enterprise by requiring swift adaptation to the changes. Training of employees to learn their roles and see the role of others as they are enacted, imitating group decisions, and creating realistic virtual situations are other aspects of the overall study about modern enterprises. All this puts enterprises on ever-improving, redesigning, and adapting track that requires adequate tools, methods and approaches. As a complex socio-technical phenomenon, a profound understanding, analysis, and design of a modern enterprise and its interwoven business processes require tools that are effective, efficient, and practice proven.
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