E-government for better government
Information and communication technology (ICT) offers an array of tools that can be used to help government services become more agile, responsive, seamless and accountable. This book looks at new thinking and practice in OECD countries in five different areas: Making electronic services more res...
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| Formato: | Libro electrónico |
| Idioma: | Inglés |
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Paris :
Organisation for Economic Co-operation and Development
c2005.
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| Colección: | OECD e-government studies.
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| Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009705266806719 |
| Sumario: | Information and communication technology (ICT) offers an array of tools that can be used to help government services become more agile, responsive, seamless and accountable. This book looks at new thinking and practice in OECD countries in five different areas: Making electronic services more responsive to the needs of citizens and businesses; Improving the links between traditional and electronic services; Identifying common processes in government to achieve economies of scale, reduce duplication, and provide seamless services; Measuring and demonstrating the costs and benefits of ICT investments; Bringing a whole-of-government perspective to e-government initiatives. |
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| Notas: | "The report was prepared by Edwin Lau" -foreword. Also published in French under the title: Etudes de l'OCDE sur l'administration electronique : vers une meilleure administration. |
| Descripción Física: | 1 online resource (206 p.) |
| Bibliografía: | Includes bibliographical references. |
| ISBN: | 9781280357633 9786610357635 9789264018341 |
