Trust-based selling using customer focus and collaboration to build long-term relationships

Sales based on trust are uniquely powerful. Learn from Charles Green, co-author of the bestseller The Trusted Advisor how to deserve and, therefore, earn a buyer's trust. Buyers prefer to buy from people they trust. However, salespeople are often mistrusted. Trust-Based Selling shows how trust...

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Bibliographic Details
Other Authors: Green, Charles H., 1950- author (author), Heyborne, Kirby, narrator (narrator)
Format: Nonmusical Recording
Language:Inglés
Published: [Place of publication not identified] : McGraw Hill-Ascent Audio 2005.
Edition:[First edition]
Subjects:
See on Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009686287806719
Description
Summary:Sales based on trust are uniquely powerful. Learn from Charles Green, co-author of the bestseller The Trusted Advisor how to deserve and, therefore, earn a buyer's trust. Buyers prefer to buy from people they trust. However, salespeople are often mistrusted. Trust-Based Selling shows how trust between buyer and seller is created and explains how both sides benefit from it. Heavy with practical examples and suggestions, the book reveals why trust goes hand-in-hand with profit; how trust differentiates you from other sellers; and how to create trust in negotiations, closings, and when answering the six toughest sales questions. Trust-Based Selling is a must for anyone in sales, is especially invaluable for sellers of complex, intangible services.
Physical Description:1 online resource (1 sound file (3 hr., 57 min.))
ISBN:9781639296262