The design of everyday things
First, businesses discovered quality as a key competitive edge; next came science. Now, Donald A. Norman, former Director of the Institute for Cognitive Science at the University of California, reveals how smart design is the new frontier. The Design of Everyday Things is a powerful primer on how-an...
Other Authors: | , |
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Format: | Nonmusical Recording |
Language: | Inglés |
Published: |
[Old Saybrook, CT] :
Tantor Media
2011.
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Edition: | Unabridged |
Subjects: | |
See on Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009657416406719 |
Summary: | First, businesses discovered quality as a key competitive edge; next came science. Now, Donald A. Norman, former Director of the Institute for Cognitive Science at the University of California, reveals how smart design is the new frontier. The Design of Everyday Things is a powerful primer on how-and why-some products satisfy customers while others only frustrate them. |
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Item Description: | Description based upon print version of record. Published by arrangement with Basic Books. Produced by Tantor Media, 2011. |
Physical Description: | 1 online resource (1 audio file 7hr., 59 min.) |
Bibliography: | Includes bibliographical references and index. |
ISBN: | 9781452624129 |