The design of everyday things

First, businesses discovered quality as a key competitive edge; next came science. Now, Donald A. Norman, former Director of the Institute for Cognitive Science at the University of California, reveals how smart design is the new frontier. The Design of Everyday Things is a powerful primer on how-an...

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Bibliographic Details
Other Authors: Norman, Donald A. author (author), Berkrot, Peter, narrator (narrator)
Format: Nonmusical Recording
Language:Inglés
Published: [Old Saybrook, CT] : Tantor Media 2011.
Edition:Unabridged
Subjects:
See on Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009657416406719
Description
Summary:First, businesses discovered quality as a key competitive edge; next came science. Now, Donald A. Norman, former Director of the Institute for Cognitive Science at the University of California, reveals how smart design is the new frontier. The Design of Everyday Things is a powerful primer on how-and why-some products satisfy customers while others only frustrate them.
Item Description:Description based upon print version of record.
Published by arrangement with Basic Books. Produced by Tantor Media, 2011.
Physical Description:1 online resource (1 audio file 7hr., 59 min.)
Bibliography:Includes bibliographical references and index.
ISBN:9781452624129