The design of everyday things

First, businesses discovered quality as a key competitive edge; next came science. Now, Donald A. Norman, former Director of the Institute for Cognitive Science at the University of California, reveals how smart design is the new frontier. The Design of Everyday Things is a powerful primer on how-an...

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Detalles Bibliográficos
Otros Autores: Norman, Donald A. author (author), Berkrot, Peter, narrator (narrator)
Formato: Grabación no musical
Idioma:Inglés
Publicado: [Old Saybrook, CT] : Tantor Media 2011.
Edición:Unabridged
Materias:
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009657416406719
Descripción
Sumario:First, businesses discovered quality as a key competitive edge; next came science. Now, Donald A. Norman, former Director of the Institute for Cognitive Science at the University of California, reveals how smart design is the new frontier. The Design of Everyday Things is a powerful primer on how-and why-some products satisfy customers while others only frustrate them.
Notas:Description based upon print version of record.
Published by arrangement with Basic Books. Produced by Tantor Media, 2011.
Descripción Física:1 online resource (1 audio file 7hr., 59 min.)
Bibliografía:Includes bibliographical references and index.
ISBN:9781452624129