10 Golden Rules Of Customer Service
Through the story of a 6,000 Egg, Deb and Todd Duncan reveal that even the smallest interactions have the power to create lifelong patrons or alienate once-devoted customers. The 10 Golden Rules of Customer Service represents the costly mistake of removing customer satisfaction from the bottom line....
| Other Authors: | , , , |
|---|---|
| Format: | Music Recording |
| Language: | Inglés |
| Published: |
Gildan Audio
|
| See on Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009657380606719 |
