10 Golden Rules Of Customer Service
Through the story of a 6,000 Egg, Deb and Todd Duncan reveal that even the smallest interactions have the power to create lifelong patrons or alienate once-devoted customers. The 10 Golden Rules of Customer Service represents the costly mistake of removing customer satisfaction from the bottom line....
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Bibliographic Details
| Other Authors: |
Duncan, Deb, author
(author),
Duncan, Todd, author
(narrated by),
Metzger, Janet, narrated by,
Grove, Christopher, narrated by |
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| Format: | Music Recording
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| Language: | Inglés |
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| Published: |
Gildan Audio
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| See on Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009657380606719 |
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