SIAM/MSI - An Introduction to Service Integration and Management/ Multi-Sourcing Integration for IT Service Management
This book provides clear guidance on the SIAM process, answering questions on what service integration is, when SIAM is applicable, and what approach should be taken when sourcing ITSM services in a multi-sourced environment.
Otros Autores: | |
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Formato: | Grabación de sonido |
Idioma: | Inglés |
Publicado: |
IT Governance Publishing
2018.
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Edición: | 1st edition |
Materias: | |
Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009657366306719 |