Leveraging the impact of 360-degree feedback

Leveraging the Impact of 360-Degree Feedback is a hands-on guide for implementing and maintaining effective 360-degree feedback as part of learning and development initiatives. Written for professionals who work inside organizations and for consultants working with clients, the book draws on a prove...

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Detalles Bibliográficos
Autor principal: Fleenor, John W. (-)
Otros Autores: Taylor, Sylvester, Chappelow, Craig
Formato: Libro electrónico
Idioma:Inglés
Publicado: San Francisco : Pfeiffer c2008.
Edición:1st ed
Colección:Pfeiffer essential resources for training and HR professionals.
Materias:
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009644287206719
Tabla de Contenidos:
  • Leveraging the Impact of 360-Degree Feedback; Contents; Acknowledgments; Introduction; Chapter 1: The Purpose and Uses of 360-Degree Feedback; THE QUALITIES OF 360-DEGREE FEEDBACK; HOW THE CCL 360-DEGREE FEEDBACK PROCESS WORKS; WHY 360-DEGREE FEEDBACK IS NEEDED; THE IMPORTANCE OF MULTIPLE PERSPECTIVES; THE ROLE OF 360-DEGREE FEEDBACK IN THE LEADERSHIP DEVELOPMENT PROCESS; ADMINISTRATIVE VERSUS DEVELOPMENTAL USE OF 360-DEGREE FEEDBACK; IMPLICATIONS; Chapter 2: Implementing a 360-Degree Feedback Process; SETTING GOALS FOR 360-DEGREE FEEDBACK INITIATIVES; ASSESS ORGANIZATIONAL READINESS
  • DESIGNING THE PROCESSSELECTING OR DESIGNING A 360-DEGREE FEEDBACK INSTRUMENT; STANDARDIZED OR CUSTOMIZED INSTRUMENTS; PREPARING THE PEOPLE INVOLVED; ADMINISTERING THE ASSESSMENT AND PROCESSING THE RESULTS; Chapter 3: Delivering Feedback; FACILITATING A GROUP FEEDBACK SESSION; FACILITATING A ONE-ON-ONE FEEDBACK SESSION; COMBINING FEEDBACK SESSION TYPES; LEVERAGING GROUP REPORTS; Chapter 4: Ensuring 360-Degree Feedback Success; ORGANIZATIONAL SUPPORT; GETTING AND USING THE BOSS'S SUPPORT; DEVELOPMENT PLANS; FOLLOW-UP; EVALUATING THE PROCESS
  • Chapter 5: Current Issues and Future Directions for 360-Degree FeedbackRE-ADMINISTERING ASSESSMENTS; CREATING NORMS; AGREEMENT BETWEEN SELF-RATINGS AND THE RATINGS OF OTHERS; THE FUTURE OF 360-DEGREE FEEDBACK; IMPLICATIONS AND APPLICATIONS; Appendix A: Sample Presentation for Orientation Session; Appendix B: Glossary of 360-Degree Feedback Terms; References; Recommended Resources; Index; About the Authors; Additional Rescources