The art of compassionate business main principles for the human-oriented enterprise

There are several well-ingrained assumptions regarding the dynamics of work and business activities, which can be refuted. Some examples of these widespread assumptions in the business and work environments are: employees being viewed as commodities, competitors perceived as threats, companies'...

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Detalles Bibliográficos
Otros Autores: Cignacco, Bruno Roque, author (author)
Formato: Libro electrónico
Idioma:Inglés
Publicado: New York, NY : Productivity Press 2019.
Edición:1st ed
Materias:
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009638321906719
Descripción
Sumario:There are several well-ingrained assumptions regarding the dynamics of work and business activities, which can be refuted. Some examples of these widespread assumptions in the business and work environments are: employees being viewed as commodities, competitors perceived as threats, companies' resources seen as limited, and customers perceived as scarce and difficult, etc. All which leads to the question, "Is there a way to perform business activities more humanely?" This book challenges the reader to change the way they perform in business situations and become more focused on the human aspects of business activities. The users of this knowledge and those affected by them will undergo a profound transformation in the way they perform business activities. They will benefit from gradually testing and implementing the guidelines conveyed in this book, both in the business environment and the workplace. When readers put these principles into practice, positive ripple effects are bound to affect other stakeholders of the organization they work for or own. This book includes aspects related to mission and vision, passion, business mindset, organizational learning, improvement of business conversations, use of constructive criticism and improvement of relationships with the most relevant stakeholders (customers, suppliers, intermediaries, community, and employees, etc.). The book also includes a discussion of creativity and the innovation process, as well as other factors that create a healthy business environment. Extensive appendices include topics such as negotiation, marketing, use of social media and others.
Notas:"A Productivity Press Book"--Title page verso.
Descripción Física:1 online resource (325 pages) : illustrations
ISBN:9780429029226
9780429639517
9780429642685