Gathering customer data
While it's important to engage with customers and gather their feedback, the process is less impactful if you can’t make sense out of the data you're collecting. In this lesson, you'll learn how to derive patterns and meaning in your data, and most importantly, share your findings thr...
Otros Autores: | , |
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Formato: | Libro electrónico |
Idioma: | Inglés |
Publicado: |
O'Reilly Media, Inc
2017.
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Edición: | 1st edition |
Materias: | |
Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009631393206719 |
Sumario: | While it's important to engage with customers and gather their feedback, the process is less impactful if you can’t make sense out of the data you're collecting. In this lesson, you'll learn how to derive patterns and meaning in your data, and most importantly, share your findings throughout your organization. |
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Notas: | "From The customer-driven playbook / by Travis Lowdermilk & Jessica Rich"--Cover. Date of publication from resource description page. "Lesson"--Cover. |
Descripción Física: | 1 online resource (20 pages) |
Bibliografía: | Includes bibliographical references. |
ISBN: | 9781492031185 |