Managing Conflict with Direct Reports (Portuguese for Europe)

Conflict between managers and direct reports affects their work and influences how productive and effective an organization can be. Managers who can see both sides of a conflict can resolve it, but that means assessing the differences between themselves and their direct reports and finding out how t...

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Detalles Bibliográficos
Otros Autores: Popejoy, Barbara, author (author), McManigle, Brenda, author
Formato: Libro electrónico
Idioma:Inglés
Publicado: Center for Creative Leadership 2019.
Edición:1st edition
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009631221206719
Descripción
Sumario:Conflict between managers and direct reports affects their work and influences how productive and effective an organization can be. Managers who can see both sides of a conflict can resolve it, but that means assessing the differences between themselves and their direct reports and finding out how those differences impact the conflict. With that knowledge they can make a plan to use before, during, and after a conflict resolution session that clarifies performance expectations and provides ongoing feedback for support and development.
Descripción Física:1 online resource (32 pages)