Facilitation skills training
Help them make the most out of every meeting. Rambling group discussions, tangential concerns, difficult attendees, and unclear objectives can all derail a facilitated event—and often do. But more than just learning how to avoid the pitfalls, effective facilitators ease the way for groups to achie...
Autor Corporativo: | |
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Otros Autores: | |
Formato: | Libro electrónico |
Idioma: | Inglés |
Publicado: |
Alexandria, VA :
ATD Press
[2017]
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Edición: | 1st edition |
Colección: | ATD workshop series.
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Materias: | |
Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009630103206719 |
Tabla de Contenidos:
- Intro
- Title Page
- Copyright
- The ATD Workshop Series
- Contents
- FOREWORD BY TONY BINGHAM
- INTRODUCTION: HOW TO USE THIS BOOK
- Why Is Developing Facilitation Skills Important?
- Which Program Is Best?
- Half-Day Workshop: Trainer Turned Facilitator
- One-Day Workshop: Getting to Success
- Two-Day Workshop: Behind the Curtain
- What Do I Need to Know About Training?
- How Much Time Will Preparation Take?
- What Are the Important Features of the Book?
- How Are the Agendas Laid Out?
- How Do I Use This Book?
- Key Points
- What to Do Next
- Additional Resources
- SECTION I: THE WORKSHOPS
- 1 HALF-DAY FACILITATION SKILLS WORKSHOP: TRAINER TURNED FACILITATOR
- Half-Day Workshop Objectives: Trainer Turned Facilitator
- Half-Day Workshop Overview
- A Word About Presentation Slides and Handouts
- Half-Day Workshop Agenda
- What to Do Next
- 2 ONE-DAY FACILITATION SKILLS WORKSHOP: GETTING TO SUCCESS
- One-Day Workshop Objectives: Getting to Success
- One-Day Workshop Overview
- A Word About Presentation Slides and Handouts
- One-Day Workshop Agenda
- What to Do Next
- 3 TWO-DAY FACILITATION SKILLS WORKSHOP: BEHIND THE CURTAIN
- Two-Day Workshop Objectives: Behind the Curtain
- Two-Day Workshop Overview
- Overview of Day One
- Overview of Day Two
- A Word About Presentation Slides and Handouts
- Two-Day Workshop Agenda: Day One
- What to Do Between Workshop Days
- Two-Day Workshop Agenda: Day Two
- What to Do Next
- 4 CUSTOMIZING THE FACILITATION SKILLS WORKSHOPS
- Customizing the Content and Activities
- Step One: Get Real
- Step Two: Be Relevant
- Customizing the Workshop Format
- One-Hour, Themed Sessions
- Two-Hour, Themed Sessions
- Customizing the Workshop Delivery With Technology
- The Bare Minimum
- What to Do Next
- SECTION II: ESSENTIALS OF EFFECTIVE FACILITATION SKILLS TRAINING.
- 5 IDENTIFYING NEEDS FOR FACILITATION SKILLS TRAINING
- Why Needs Analysis?
- Strategic Needs Analysis
- Structured Interviews
- Focus Groups
- Surveys
- Individual Learning Needs Analysis
- The Bare Minimum
- Key Points
- What to Do Next
- Additional Resources
- 6 UNDERSTANDING THE FOUNDATIONS OF TRAINING DESIGN
- Basic Adult Learning Theory
- More Theoretical Ideas Important to Learning
- Multiple Intelligences
- Whole Brain Learning
- Theory Into Practice
- Establishing a Framework
- Identifying Behaviors
- Practicing
- Providing Feedback
- Making It Relevant
- The Bare Minimum
- Key Points
- What to Do Next
- Additional Resources
- 7 LEVERAGING TECHNOLOGY TO MAXIMIZE AND SUPPORT DESIGN AND DELIVERY
- Why Consider Learning Technologies?
- Opportunities to Use Learning Technologies
- When Designing Training
- Before Training
- During Training
- After Training
- While Building a Learner Community
- The Bare Minimum
- Key Points
- What to Do Next
- Additional Resources
- 8 DELIVERING YOUR FACILITATION SKILLS WORKSHOPS
- The Learning Environment
- Program Preparation Checklist
- Participant Materials
- Handouts
- Presentation Slides
- Workbooks and Journals
- Videos
- Toys, Noisemakers, and Other Props
- Equipment and Trainer's Materials
- A Strong Start: Introduction, Icebreakers, and Openers
- Feedback
- Role Plays
- Participant Presentations
- Ball Toss
- Journaling
- Responding to Questions
- Training Room and Participant Management
- A Word About Dealing With Difficult Participants
- An Unforgettable End
- The Bare Minimum
- Key Points
- What to Do Next
- Additional Resources
- 9 EVALUATING WORKSHOP RESULTS
- Levels of Measurement
- Level 1: Measuring Participant Reactions
- Level 2: Measuring the Extent to Which Participants Have Learned.
- Level 3: Measuring the Results of Training Back on the Job
- Level 4: Measuring the Organizational Impact of Training
- Return on Investment
- Reporting Results
- The Bare Minimum
- Key Points
- What to Do Next
- Additional Resources
- SECTION III: POST-WORKSHOP LEARNING
- 10 THE FOLLOW-UP COACH
- Create a Communication Plan
- Involve Managers in the Transfer of Learning
- Before the Workshop
- After the Workshop
- Focus on Personal Action Planning
- Continue to Offer Learning Opportunities
- Create an Open and Encouraging Environment
- Key Points
- What to Do Next
- References
- SECTION IV: WORKSHOP SUPPORTING DOCUMENTS AND ONLINE SUPPORT
- 11 LEARNING ACTIVITIES
- Learning Activities Included in Facilitation Skills Training
- Half-Day Workshop
- One-Day Workshop
- Two-Day Workshop
- 12 ASSESSMENTS
- Assessments Included in Facilitation Skills Training
- 13 HANDOUTS
- Handouts Included in Facilitation Skills Training
- Half-Day Workshop
- One-Day Workshop
- Two-Day Workshop
- 14 ONLINE SUPPORTING DOCUMENTS AND DOWNLOADS
- Access to Free Supporting Materials
- Customizable Materials
- Working With the Files
- PDF Documents
- PowerPoint Slides
- ABOUT THE AUTHOR
- ABOUT ATD.