Facilitation skills training

Help them make the most out of every meeting. Rambling group discussions, tangential concerns, difficult attendees, and unclear objectives can all derail a facilitated event—and often do. But more than just learning how to avoid the pitfalls, effective facilitators ease the way for groups to achie...

Descripción completa

Detalles Bibliográficos
Autor Corporativo: Association for Talent Development, publisher (publisher)
Otros Autores: Devlin, Kimberly, author (author)
Formato: Libro electrónico
Idioma:Inglés
Publicado: Alexandria, VA : ATD Press [2017]
Edición:1st edition
Colección:ATD workshop series.
Materias:
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009630103206719
Tabla de Contenidos:
  • Intro
  • Title Page
  • Copyright
  • The ATD Workshop Series
  • Contents
  • FOREWORD BY TONY BINGHAM
  • INTRODUCTION: HOW TO USE THIS BOOK
  • Why Is Developing Facilitation Skills Important?
  • Which Program Is Best?
  • Half-Day Workshop: Trainer Turned Facilitator
  • One-Day Workshop: Getting to Success
  • Two-Day Workshop: Behind the Curtain
  • What Do I Need to Know About Training?
  • How Much Time Will Preparation Take?
  • What Are the Important Features of the Book?
  • How Are the Agendas Laid Out?
  • How Do I Use This Book?
  • Key Points
  • What to Do Next
  • Additional Resources
  • SECTION I: THE WORKSHOPS
  • 1 HALF-DAY FACILITATION SKILLS WORKSHOP: TRAINER TURNED FACILITATOR
  • Half-Day Workshop Objectives: Trainer Turned Facilitator
  • Half-Day Workshop Overview
  • A Word About Presentation Slides and Handouts
  • Half-Day Workshop Agenda
  • What to Do Next
  • 2 ONE-DAY FACILITATION SKILLS WORKSHOP: GETTING TO SUCCESS
  • One-Day Workshop Objectives: Getting to Success
  • One-Day Workshop Overview
  • A Word About Presentation Slides and Handouts
  • One-Day Workshop Agenda
  • What to Do Next
  • 3 TWO-DAY FACILITATION SKILLS WORKSHOP: BEHIND THE CURTAIN
  • Two-Day Workshop Objectives: Behind the Curtain
  • Two-Day Workshop Overview
  • Overview of Day One
  • Overview of Day Two
  • A Word About Presentation Slides and Handouts
  • Two-Day Workshop Agenda: Day One
  • What to Do Between Workshop Days
  • Two-Day Workshop Agenda: Day Two
  • What to Do Next
  • 4 CUSTOMIZING THE FACILITATION SKILLS WORKSHOPS
  • Customizing the Content and Activities
  • Step One: Get Real
  • Step Two: Be Relevant
  • Customizing the Workshop Format
  • One-Hour, Themed Sessions
  • Two-Hour, Themed Sessions
  • Customizing the Workshop Delivery With Technology
  • The Bare Minimum
  • What to Do Next
  • SECTION II: ESSENTIALS OF EFFECTIVE FACILITATION SKILLS TRAINING.
  • 5 IDENTIFYING NEEDS FOR FACILITATION SKILLS TRAINING
  • Why Needs Analysis?
  • Strategic Needs Analysis
  • Structured Interviews
  • Focus Groups
  • Surveys
  • Individual Learning Needs Analysis
  • The Bare Minimum
  • Key Points
  • What to Do Next
  • Additional Resources
  • 6 UNDERSTANDING THE FOUNDATIONS OF TRAINING DESIGN
  • Basic Adult Learning Theory
  • More Theoretical Ideas Important to Learning
  • Multiple Intelligences
  • Whole Brain Learning
  • Theory Into Practice
  • Establishing a Framework
  • Identifying Behaviors
  • Practicing
  • Providing Feedback
  • Making It Relevant
  • The Bare Minimum
  • Key Points
  • What to Do Next
  • Additional Resources
  • 7 LEVERAGING TECHNOLOGY TO MAXIMIZE AND SUPPORT DESIGN AND DELIVERY
  • Why Consider Learning Technologies?
  • Opportunities to Use Learning Technologies
  • When Designing Training
  • Before Training
  • During Training
  • After Training
  • While Building a Learner Community
  • The Bare Minimum
  • Key Points
  • What to Do Next
  • Additional Resources
  • 8 DELIVERING YOUR FACILITATION SKILLS WORKSHOPS
  • The Learning Environment
  • Program Preparation Checklist
  • Participant Materials
  • Handouts
  • Presentation Slides
  • Workbooks and Journals
  • Videos
  • Toys, Noisemakers, and Other Props
  • Equipment and Trainer's Materials
  • A Strong Start: Introduction, Icebreakers, and Openers
  • Feedback
  • Role Plays
  • Participant Presentations
  • Ball Toss
  • Journaling
  • Responding to Questions
  • Training Room and Participant Management
  • A Word About Dealing With Difficult Participants
  • An Unforgettable End
  • The Bare Minimum
  • Key Points
  • What to Do Next
  • Additional Resources
  • 9 EVALUATING WORKSHOP RESULTS
  • Levels of Measurement
  • Level 1: Measuring Participant Reactions
  • Level 2: Measuring the Extent to Which Participants Have Learned.
  • Level 3: Measuring the Results of Training Back on the Job
  • Level 4: Measuring the Organizational Impact of Training
  • Return on Investment
  • Reporting Results
  • The Bare Minimum
  • Key Points
  • What to Do Next
  • Additional Resources
  • SECTION III: POST-WORKSHOP LEARNING
  • 10 THE FOLLOW-UP COACH
  • Create a Communication Plan
  • Involve Managers in the Transfer of Learning
  • Before the Workshop
  • After the Workshop
  • Focus on Personal Action Planning
  • Continue to Offer Learning Opportunities
  • Create an Open and Encouraging Environment
  • Key Points
  • What to Do Next
  • References
  • SECTION IV: WORKSHOP SUPPORTING DOCUMENTS AND ONLINE SUPPORT
  • 11 LEARNING ACTIVITIES
  • Learning Activities Included in Facilitation Skills Training
  • Half-Day Workshop
  • One-Day Workshop
  • Two-Day Workshop
  • 12 ASSESSMENTS
  • Assessments Included in Facilitation Skills Training
  • 13 HANDOUTS
  • Handouts Included in Facilitation Skills Training
  • Half-Day Workshop
  • One-Day Workshop
  • Two-Day Workshop
  • 14 ONLINE SUPPORTING DOCUMENTS AND DOWNLOADS
  • Access to Free Supporting Materials
  • Customizable Materials
  • Working With the Files
  • PDF Documents
  • PowerPoint Slides
  • ABOUT THE AUTHOR
  • ABOUT ATD.