IT service management support for your ITSM foundation exam

Covering the latest thinking in IT service management, this new edition provides a comprehensive introduction for those preparing for their ITSM foundation exam.

Detalles Bibliográficos
Otros Autores: Brewster, Ernest, author (author), Lawes, Aidan, author, Griffiths, Richard, 1963- author
Formato: Libro electrónico
Idioma:Inglés
Publicado: Swindon : BCS [2016]
Edición:3rd ed
Materias:
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009629998606719
Descripción
Sumario:Covering the latest thinking in IT service management, this new edition provides a comprehensive introduction for those preparing for their ITSM foundation exam.
Notas:Includes index.
Descripción Física:1 online resource (228 p.)
ISBN:9781780173191