Service fanatics : how to build superior patient experience the Cleveland Clinic way

Service fanatics : how to build superior patient experience the Cleveland Clinic way

Detalles Bibliográficos
Otros Autores: Merlino, James Author (author)
Formato: Libro electrónico
Idioma:Inglés
Publicado: New York McGraw Hill 2015
Materias:
Cleveland Clinic Foundation.
Hospitals.
Patient Satisfaction.
Organizational Case Studies.
Physician-Patient Relations.
Quality of Health Care.
Personal Narrative.
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009629790506719

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