Service fanatics : how to build superior patient experience the Cleveland Clinic way

Service fanatics : how to build superior patient experience the Cleveland Clinic way

Bibliographic Details
Other Authors: Merlino, James Author (author)
Format: eBook
Language:Inglés
Published: New York McGraw Hill 2015
Subjects:
Cleveland Clinic Foundation.
Hospitals.
Patient Satisfaction.
Organizational Case Studies.
Physician-Patient Relations.
Quality of Health Care.
Personal Narrative.
See on Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009629790506719
Description
Item Description:Bibliographic Level Mode of Issuance: Monograph
ISBN:9780071833257

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