Perfect phrases for healthcare professionals : hundreds of ready-to-use phrases
THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME In the fast-paced environment of healthcare, tense, complicated, and unpredictable interactions are a guarantee. Clear communication is an absolute necessity for resolving workplace conflicts and keeping patients fully educated in what can litera...
| Otros Autores: | , |
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| Formato: | Libro electrónico |
| Idioma: | Inglés |
| Publicado: |
[Place of publication not identified]
McGraw Hill
2012
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| Edición: | 1st edition |
| Colección: | Perfect phrases series Perfect phrases for healthcare professionals
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| Materias: | |
| Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009629516706719 |
Tabla de Contenidos:
- Perfect phrases for patients upset about their care
- Patients suffering from a medical error
- Patients wanting medically unnecessary prescriptions or tests
- Breaking bad news to patients and their families
- Dealing with suspected child abuse, elder abuse, or intimate partner violence
- Dealing with difficult colleagues
- Dealing with difficult administrative staff.
