Perfect phrases for healthcare professionals : hundreds of ready-to-use phrases
THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME In the fast-paced environment of healthcare, tense, complicated, and unpredictable interactions are a guarantee. Clear communication is an absolute necessity for resolving workplace conflicts and keeping patients fully educated in what can litera...
| Otros Autores: | , |
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| Formato: | Libro electrónico |
| Idioma: | Inglés |
| Publicado: |
[Place of publication not identified]
McGraw Hill
2012
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| Edición: | 1st edition |
| Colección: | Perfect phrases series Perfect phrases for healthcare professionals
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| Materias: | |
| Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009629516706719 |
| Sumario: | THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME In the fast-paced environment of healthcare, tense, complicated, and unpredictable interactions are a guarantee. Clear communication is an absolute necessity for resolving workplace conflicts and keeping patients fully educated in what can literally be life or death situations. Perfect Phrases™ for Healthcare Professionals has hundreds of ready-to-use phrases for clearly communicating with patients, their families, and colleagues. It provides the most effective language to help you: Respond to patients’ concerns empathetically and professionally Resolve confl icts with colleagues and staff members Break bad news with clarity and sensitivity Deal with suspected child abuse or other illegal activity Disclose medical errors with honesty and tact |
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| Notas: | Bibliographic Level Mode of Issuance: Monograph |
| Descripción Física: | 1 online resource (176 pages) |
