Cita APA (7a ed.)

International Business Machines Corporation, Zhu, W. A., Chitiveli, S. C., & Do, T. C. (2013). Advanced case management with IBM Case Manager (2nd ed.). IBM Corporation International Technical Support Organization.

Cita Chicago Style (17a ed.)

International Business Machines Corporation, Wei-Dong Author Zhu, Srinivas Contributor Chitiveli, y Thuy Contributor Do. Advanced Case Management with IBM Case Manager. 2nd ed. [Place of publication not identified]: IBM Corporation International Technical Support Organization, 2013.

Cita MLA (9a ed.)

International Business Machines Corporation, et al. Advanced Case Management with IBM Case Manager. 2nd ed. IBM Corporation International Technical Support Organization, 2013.