Start with hello how to convert today's stranger into tomorrow's client

How and why the ability to connect with strangers is vital to business success Good communication with colleagues and clients is an important aspect of doing business successfully. But if you're only talking to your associates, you're missing out on half the story and leaving money on th...

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Detalles Bibliográficos
Autor principal: Coles, Linda (-)
Formato: Libro electrónico
Idioma:Inglés
Publicado: Milton, Qld. : Wiley 2013.
Edición:1st edition
Materias:
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009629272406719
Tabla de Contenidos:
  • Contents; About the author; Introduction; Opening story; La fleur qui marche; Part I: Why communicating with strangers is the key to business success; Chapter 1: Is the internet limiting serendipity?; Stranger danger; Creating opportunities for serendipity; Chapter 2: Action brings activity; Act on it; Chapter 3: Find the commonality; Chapter 4: How behaviour determines outcomes; Be a bit ' out there'; Behavioural profiles; Be open to subtlety; Chapter 5: Sameness creates comfort, difference creates opportunity; Mix it up a bit; Neat or nutty?; All it takes is an icebreaker; In a nutshell
  • Part II: How to start a productive conversation with a strangerChapter 6: Making a positive first impression; Drop those inhibitions; Open your eyes and smile; Chapter 7: Networking freestyle - make the first move; Decide who you want to talk to; Internal networking; Your family has networks too; Chapter 8: Networking at events; Choosing appropriate events; High-end events; Before you go; When you get there; Starting a conversation; Knowing what to say; Moving on to someone else; Following up; Socialising with CEOs; When in Rome . . .; In a nutshell
  • Part III: How to build effective business relationships onlineChapter 9: Be web worthy; Improving your profile; Show up online; Facebook; LinkedIn; Twitter; Blogging; Chapter 10: Digital etiquette and body language; Using LinkedIn; Using Twitter; Using Facebook; Newsletters; Your digital body language; Chapter 11: Don't forget the telephone; Don't forget email totally; In a nutshell; Part IV: How to understand and leverage behavioural styles; Chapter 12: Create a strategy; Determine your end point; Show up in person; Show up online; Make your message stand out
  • Following up from a meeting in personFollowing up from a virtual message; Leveraging; Chapter 13: Behavioural profiles; DiSC® behavioural profiling; Assessing a person's behavioural profile; In a nutshell; Part V: How to boost and utilise your personal network; Chapter 14: Networking socially; How did you meet your life partner?; Do parents have more friends?; Join a volunteer organisation; Turning acquaintances into friends; Get out on the golf course; Chapter 15: Mind your manners; Turn on a smile; Sometimes, things just happen; In a nutshell; Conclusion; Index